Transport Success

When it comes to engagement in the transport sector, ESG is a hot ticket right now. We’re already supporting some of the UK’s leading bus, rail, and tram companies in their engagement journeys, embedding our platform and tools to help overcome the challenges of highly mobile, non-desked working.

With our unified platform and toolset, they can now:

Communicate in real-time across multiple sites and depots
Interact effectively with a large proportion of lone workers
Give single sign-on access to company information, job resources, rosters, HR and payroll services, rewards and benefits
Bring role-based groups together such as drivers and engineers
Deliver a consistent customer service standard through more empowered, informed front-line personnel

“Feedback from employees has been fantastic. With all content ‘under one roof’, the app has helped remove the barriers we were experiencing with remote colleagues.”

Trevor Stocker
Nottingham Trams

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Delivering engagement, experience, and enablement: how we make the magic happen for transport

Download case study
Nottingham Trams

Provider of light rail public transport across Nottingham

Here’s how to get your engagement success on track.

All Aboard

Getting off and running by connecting every single individual to everyone and everything via a secure, single sign-on mobile app, opening a channel for real-time communication.

1st Stop

Driving daily comms, activities and interactions that make people feel more included, better informed, better equipped, and more efficiently directed: from news, messaging and push notifications, to on-demand occupational resources, to access to training, rewards and HR systems etc.

2nd Stop

Opening the door to self-service options to make for more frictionless working, more time to spare and less administration effort; using automation to streamline and accelerate backoffice functions eg epayslips, rotas and holiday requests; extending scope and usefulness by integrating additional line-of-business systems.

3rd Stop

Revving up social capital and community building through more peer-based recognition and the democratisation of awards, where anyone is free to acknowledge a colleague; encouraging social behaviours with the option to comment, like and share, and participate in role or site-based groups.

4th Stop

Going steady and checking you’re staying on the rails: setting up a feedback loop, with pulse surveys, mood sampling, suggestions, forums etc to check sentiment and reaction, whilst encouraging dialogue and that continuous listening, continuous improvement ethos.

5th Stop

Moving along to harness all your engagement data and aggregating it with other data sets: use it to gain insight that can be fed back into your program to drive even higher performance across employee, organisational and customer engagement.

All change

Book in with our engagement success team to review your route, see how far you have come - and where to head next to secure even more value for both company and colleagues.