Powering engagement in Retail

The UK's retailers are turning to customer and colleague engagement to enhance revenue growth and operational performance.

What engagement can do for you

This end-to-end take on engagement goes well beyond marketing and HR: it’s about focusing an entire organisation on its ability to deliver the right experience to those that matter.

And today it's our technology platform, content and consulting wrap that's driving that ability, making us the solution of choice for leading food service chains and store brands.

Andrew Flook 
Sector MD, Retail
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What engagement can do for you

Powering customer engagement

On mobile and desktop

Attract new customers with innovative marketing – and keep them with engagement

On mobile and desktop

Own the whole customer lifecycle, not just the sales transaction

Drive upsell, cross-sell, resell through automation, innovation and communication

On mobile and desktop

Mobilise and reward satisfied customers with promotions, referral and loyalty schemes 

Enable and empower customers through self-service and self-help

On mobile and desktop

Deliver a great customer experience always

On mobile and desktop

Powering colleague engagement

Re-engage with all colleagues to improve culture, performance and retention

Equip and support the workforce at every point of the colleague lifecycle

Automate tasks and augment content to encourage more intelligent working, self-service and self-help

Automate tasks and augment content

Get continuous feedback and real-time insights to drive business improvement

On mobile and desktop

Invest in a healthy, energised workforce in a supportive, collegiate workplace

Latest Retail Posts

Lincolnshire Co-op
Lincolnshire Co-op seeks engagement dividend with ESG
Engage has announced the signing of Lincolnshire Co-op, further consolidating its position as the market-leading engagement technology choice for retail
Read more »
DeMontfort Fine Art
The art of engagement
DeMontfort Fine Art is the latest retailer to come on board with Engage Solutions Group as it prepares the ground for a wide-ranging colleague engagement programme
Read more »
MOTO on road to engagement success
MOTO on road to engagement success
Motorway services group Moto will deploy Engage’s market-leading platform to underpin a major new internal communications and employee experience programme.
Read more »

Resources

Download Case Study
Lincolnshire Co-op
225 locations across the Lincolnshire area

Download Case Study
Moto
The UK’s largest provider of motorway service areas